Safety Announcement

We understand many are concerned about the seriousness of COVID-19. For the safety of our clients and staffs, our company has taken several precautions to ensure we are maximising the safety of our clients and therapists including closely monitoring local and international news updates.  

As the situation changes, we will promptly update our policies, operations and access to our services. We greatly appreciate all your support, patience and cooperation. 

Please stay tuned to this page, for the latest updates. Together we can create a safe environment and a peace of mind for everyone. 

With Love & Light,


UPDATED 22/04/20

Dear beloved clients, based on the current updates, our operations will remain closed until the 1st June 2020 as ordered by the government. As of now, we will be contacting you on the 25th May onwards to reschedule your booking.

In order to support our new Mummys who deliver in this CB period, we will be mailing you the MM Complimentary Set, so you may start using the items as part of your postnatal care regime. 

We remain contactable to answer any enquiries that you may have via email or whatsapp. Thank you for your patience, support and cooperation. 

With Love & Light,
Mummy’s Care Team
@MummysMassage
@MummysFertility


 

UPDATED 04/03/20

Dear beloved clients, based on the current updates, we will be suspending all our business operations from 4th April to 7th May as ordered by the government. Unless there is an extension for the suspension, we will contact you from 27th April onwards to reschedule all your bookings for the following weeks to come.

If you did not receive any calls/emails/whatsapp/sms from us regarding this cancellation, please send a whatsapp at +6593369747 for an immediate response. We will still be available on whatsapp and email to answer all your enquiries during this period of suspension.

Due to the current situation, we seek your understanding that we will not be accepting any cancellations. Again, we thank you for your patience, support and cooperation.

With Love & Light,
Mummy’s Care Team
@MummysMassage
@MummysFertility


UPDATED 20/03/20

Dear beloved clients, based on the current updates,

1. We will not be providing services for anyone (including home services) if you are on Stay Home Notice (SHN) or Leave of Absence (LOA).

2. Our slots in our massage clinic will be limited to 1 therapist and 1 client at any one point of time. We apologise to the longer wait time to book our services.

3. Our therapist has been advised to implement stricter hand washing and disinfecting routine, and report their daily temperature before starting work.

4. Our clients will be asked these questions before every sessions:
i) Do you have a temperature of above 37.6 degrees today?
ii) Do you have any cough or shortness of breath today?
iii) Have you or anyone in your immediate household been in contact with anyone who has or is a suspect for COVID-19?

Thank you for your patience, support and cooperation. Together we can ensure a safe environment and a peace of mind for everyone.

With Love & Light,
Mummy’s Care Team
@MummysMassage
@MummysFertility


UPDATED 16/02/20

For the safety of all our clients and our therapist, we require all our clients to answer these questions before we can accept or proceed with your bookings.

  1. Have you or anyone in your immediate household been to China within the past 14 days?
  2. Have you or anyone in your immediate household been in contact with anyone who has or is a suspect for COVID-19?

If you answer YES or anytime your answers change, please let’s us know immediately for a full refund or credit voucher.

Your safety and ours is our upmost importance. We’d like to assure you that:

  1. All our therapist are locals ladies, and have not been to China in the recent months or been in contact with anyone that is a suspect.
  2. All our therapist and clients are being vetted closely.
  3. Up to date, we do not have any clients that have recently been to China or been in close contact with a suspect.
  4. We have stepped up in our efforts for hand washing and sanitizing before / after every client.

Together we can ensure a safe environment and a peace of mind for everyone.

Thank you.

With Love & Light,
Mummy’s Massage
Mummy’s Fertility