Frequently Asked Questions

There is a booking deposit of $150. This is not an additional charge and will be deducted off your final bill.

The different mode of payments includes cheque, ATM transfer, iBanking, online credit card or PayPal. Note that there is a fee of 3.9% + $0.50 incurred through online payment charged to PayPal for the balance booking.

Postnatal Massage: 3rd session.

All others: 1st Session

Yes. We can provide the portable massage bed upon request for home sessions. There is a fee of $12/ day.

1. 1 Hour Full Body Massage
   • Postnatal Massage: Including Breast Massage + Uterus Massage
   • Slimming Massage
   • Post-Miscarriage Massage: Includes Uterus Massage
   • Womb-Care Massage: Includes Uterus Massage
2. *Additional Therapy
   • Full Body Heat Therapy
   • Breast Heat Therapy
   • Uterus Heat Therapy
   • Slimming Treatments
3. *Application of Jamu/ Slimming Oil/ Cellulite Cream
4. *Putting on the Disposable Cotton Layer
5. *Customising of Slimming Wraps Bengkung Belly Binding

*Only if applicable to your package.

We have a non refundable policy for the deposit for all packages.

For whatever reason that you shorten your package, you may need to pay a pro-rated ala carte fees on the services you have completed.

No refund/ cancellation or shortening of package is permitted for prenatal package. Any unused session from prenatal massage package can be added on to your postnatal package or converted to miscarriage package. If you do not sign up for our postnatal package, it will be converted to a regular full body massage.

Mostly yes. Please inform us as early as possible, otherwise your therapist may be assigned to the next package after yours. You are required to pay the difference in amount.

On your first day of massage session, your massage therapist will conduct a pre-assessment evaluation and explain the whole procedure as well as what to expect, the side effects and postnatal care such as the use of Jamu or Aromatherapy – Slimming Oil & Cellulite Cream.

A trial session can be granted depending on our availability. We may provide you the trial session when you call in for the request only if we have adhoc availability. You are not allowed to make a booking for the trial session. The trial session cost $98.

For Postnatal Massage, Slimming Massage and Post-Miscarriage Massage, if you wish do not wish to proceed with the full program, you need to inform us inform the massage therapist at the end of that trial session before putting on the slimming wraps, otherwise a fee for the complimentary set will be charged ($48).

Client need to notify the Company (Mummy’s Massage) immediately after that trial session that you do not wish to proceed and we will issue you the invoice.

Should you have any queries, feedback or issues that arises regarding your massage sessions, please inform us immediately after the massage session to have it resolved by the next session.

Our massage therapist are all local Malay ladies from Singapore who has been practicing Traditional Malay and/or Jamu Massage for at least 10-30 years. They are all English speaking and certified in conducting massage. They undergo training with Mummy’s Massage every year.

We can input a request for your preferred therapist. We work as a team of therapist to accommodate for unpredictable scheduling from all our clients and we cannot promise that you will be assigned your choice of therapist.

For request of change of massage therapist, you will need to give a request in writing stating the reasons for the change, and only if valid, we may take up to 1-2 weeks before reassigning a new one to you based on our availability.

Yes. Our company business registrations is: 53207757A

The vouchers are valid for one year from the date of purchase. It is valid only to the intended name/email/ current EDD(if applicable). Booking has to be made at least 7 days in advance to redeem the voucher.

You can make the booking  as early as 3 months into your pregnancy. There are limited slots and is based on first come first serve basis. We advice you to make the booking at least 1 month before your EDD as our slotsnormally gets full by then.

There is no extra charge for the booking deposit. The booking deposit is to create a fair system so you can have priority to start. If you do not want to make the booking deposit, you will automatically be put on the WAITING LIST. Whenever we have a last minute opening, we will then be able to serve you. You can click here to leave your information.

We understand that your actual delivery date is unpredictable with possibility of last minute C- Section or postnatal complications. To ensure that your slot is secured and we are not overbooked, you are advised to make a booking deposit. This means regardless when you deliver, we will always have a massage therapist on standby for you.

Our protocol is based on Doctor’s recommendation and we do not start the sessions earlier than these minimum days under all circumstances. In all cases, you are required to ask for your doctor’s approval to start your massage sessions.

For normal delivery: 5-7 days
C- Section: 3-4 weeks.

Once you complete the booking, you will receive an email with the detailed instructions. You are required to read the Confirmation Letter with the preparation notes to prepare yourself for your sessions.

You are required to:

• provide a discreet/ private area in your home as you will need to be undressed for the massage sessions.
• provide your own set of beddings such as a floor mattress or your bed (you can have the option of renting our massage bed)
• 2 large towels as a cover sheet and blanket

Yes. We can provide the portable massage bed upon request. There is a fee of $10/ day.

For best effective results for postnatal massage, slimming massage and Post-Miscarriage Care (2nd & 3rd Trimester), the sessions are advised to be done on consecutive days. Nevertheless, all sessions needs to be completed within 2 weeks for all the packages mentioned above (3 weeks for Ultimate Royal Program)

Your massage therapist will advice you based on your condition how many hours is best to leave your slimming wraps on for best effective results. The minimum recommended number of hours is 6-8 hours each day for the whole treatment course. Note that you are also recommended to maintain a holistic approach in order to achieve effective result. Failing to do so may affect the results.

To find out which package is most suitable for you, please click this link:
Which-Program-Do-I-Choose

• Delivery less than 6 months ago: Optimally, it is best to commence soon after delivery, within the first 3 months. Up till 6 months after delivery, hormones (estrogen, progesterone) are still secreted which helps to loosen abdominal muscles, pelvic structure and supporting ligaments and joints. Postnatal Massage will be as effective in recovery process and rejuvenating the body, although the slimming effect may not be as drastic
• Delivery more than 6 month ago: If you have given birth more than 6 months, you may consider signing up for our Slimming Massage package. Please indicate that you have date of delivery so we can include the Postnatal Abdomen Massage technique and infuse it in your Slimming Massage Package. Check out the link here: http://mummysmassage.com/slimming-massage

On the contrary, massage is a great way to stimulate and assist in lactation. Especially if the breast is engorged, enlarged or sore and painful due to factors like blockage or over production of milk, massage will soften the tissue and stimulate the mammary glands.

On the contrary, massage is a great way to stimulate and assist in lactation. Especially if the breast is engorged, enlarged or sore and painful due to factors like blockage or over production of milk, massage will soften the tissue and stimulate the mammary glands.