FREQUENTLY ASKED QUESTIONS
What if I deliver earlier or later than my EDD?
We understand that your actual delivery date is unpredictable with possibility of last minute C- Section or postnatal complications. To ensure that your slot is secured and we are not overbooked, you are advised to make a booking deposit. This means regardless when you deliver, we will always have a massage therapist on standby for you.
When should I make a booking?
You can make the booking as early as 3 months into your pregnancy. We advice you to make the booking at least 1 month in advance as our slots are normally full by then.
Why should I make a booking deposit?
Since we are serving women with unpredictable dates for delivery or miscarriages, our booking systems ensures that we are not overbooked. The booking deposit allows us to create a fair system for all our clients so we will be able to give priority to serve those with a booking deposit ﬁrst.
How much is the booking deposit?
The booking deposit is $150. This is not an additional charge and will be deducted off your ﬁnal bill.
What if I don’t make a booking deposit?
There is no extra charge for the booking deposit. The booking deposit is to create a fair system so you can have priority to start. If you do not want to make the booking deposit, you will automatically be put on the WAITING LIST. Whenever we have a last minute opening, we will then be able to serve you. You can click here to leave your information.
I am unable to choose my EDD to complete my booking.
If the week for your EDD is full, you will not be able to proceed to complete the booking. Since we always have last minutes slots opening due to last minute cases of C-Section, we may still be able to slot you in. Please click here to ﬁll in your information or email us at Ask@MummysMassage.com
My EDD is available but I am unable to make payment.
Send us an email at Ask@MummysMassage.com and we will provide you with an alternative form of payment.
What happens after I deliver?
Once you complete the booking, you will receive an email with the detailed instructions and conﬁrmation letter for you to read up prior to your start session.
How long is each session?
Each session last between 1hr 15mins – 1hr 45mins including preparation and cleaning up. Set aside additional 10 mins for your first session for the preassessment consultation. The actual duration of each session depends on what is included in your program. Here are the general break down:
- Full Body Postnatal Massage – 1 hour
- Application of Jamu/Slimming Oil/ Cellulite Cream and Customising Slimming Wraps ~10-15mins
- Heat Therapy ~ 15 mins
- Slimming Treatments ~20mins
What is the recommended time for me to complete the sessions?
To enjoy the maximum benefit of postnatal massage especially its slimming effects upon using the Bengkung BellyBind, it is best to have the massage done on consecutive days.
For deluxe and premium postnatal massage packages are to be completed within 2 weeks from start date, and for ultimate royal postnatal massage packages are to be completed within 3 weeks from start date. Except for valid medical reason, remaining sessions may be forfeited if not completed on time.