FREQUENTLY ASKED QUESTIONS
How many prenatal sessions or postnatal sessions can I choose?
You can choose as many prenatal or postnatal sessions you want. Please note that the add-ons are only applicable for the postnatal sessions.
What if I use up all my sessions during prenatal session?
You can always upgrade your package to add on more sessions for your postnatal sessions.
When can I make a booking?
You can make the booking as early as 3 months into your pregnancy. As soon as you enter your 2nd trimester and given the approval to start prenatal massage, you can schedule your session here: http://www.mummysmassage.com/schedule-sessions/
I am unable to choose my EDD to complete my booking.
If the week for your EDD is full, you will not be able to proceed to complete the booking. Since we always have last minutes slots opening due to last minute cases of C-Section, we may still be able to slot you in. Please click here to fill in your information or email us at Ask@MummysMassage.com
My EDD is available but I am unable to make payment.
Send us an email at Ask@MummysMassage.com and we will provide you with an alternative form of payment.
What happens when I deliver?
As soon as you deliver, you can provide us with your information here: http://www.mummysmassage.com/schedule-home-sessions/
Please remember to read your confirmation letter before you start your sessions.
How long is each session?
For prenatal massage, each sessions last for 60mins.
For postnatal massage, each session last between 1hr 15mins – 1hr 45mins including preparation and cleaning up. Set aside additional 10 mins for your first session for the preassessment consultation. The actual duration of each session depends on what is included in your program. Here are the general break down:
- Full Body Postnatal Massage – 1 hour
- Application of Jamu/Slimming Oil/ Cellulite Cream and Customising Slimming Wraps ~10-15mins
- Heat Therapy ~ 15 mins
- Slimming Treatments ~20mins
Can I upgrade or downgrade my package?
Since the prices reflected are discounted based on the package you have chosen (the bigger the package, the bigger the discount), you are not allowed to downgrade your package.
We usually allow upgrades of packages, unless we are fully booked for the period you request. There may be a waiting period of 1-2weeks.